Shipping policy

Shipping Policy

Thank you for shopping with OLYGIVE. We are committed to processing and delivering your order as smoothly as possible. Please review the shipping information below before placing your order.

Order Processing Time

Orders are typically processed within 1–3 business days after payment is successfully received.

Please note that processing time may be longer during holidays, promotional periods, or high order volume periods.

Shipping Time

Estimated delivery times vary depending on the destination and shipping method.

Typical delivery times:

  • United States: 7–15 business days
  • Other regions: 7–20 business days

Please note that these are estimated delivery times only and are not guaranteed.

Shipping Delays

Delivery may occasionally be delayed due to factors beyond our control, including but not limited to:

  • customs clearance
  • carrier delays
  • weather conditions
  • public holidays
  • remote delivery areas
  • peak shopping seasons

We appreciate your patience and understanding in such cases.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.

Please allow some time for tracking updates to appear after shipment.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

If an order cannot be delivered due to an incorrect or incomplete address provided by the customer, we are not responsible for delays, loss, or additional shipping charges that may result.

Lost, Damaged, or Delayed Packages

If your package is significantly delayed, lost in transit, or arrives damaged, please contact us at olygive@gmail.com and include your order number and relevant details.

We will review the issue and do our best to assist with a suitable solution.

Customs, Duties, and Taxes

Depending on your location, customs duties, import taxes, or other local fees may apply.

These charges, if any, are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any questions about shipping, please contact us at:

olygive@gmail.com